Access Issues

Who to contact when you don't have access

Types of Access Issues

If you have problems such as:​

  • Accessing the site or areas of the site​

  • Locating content

  • Accessing content that you previously could access

Then your first point of contact should be your in-organisation site administrator

"You don't have access" (401)

If you come across the following page, please do the following:​

  1. Copy the URL to the page you are trying to access​

  2. Email your in-organisation site administrator with the URL explaining that you don’t have access to the page​

Expired Account

If your account has expired, please contact your in-organisation site administrator who will be able to reactivate your account.

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